This is a cat ear ita-bag (white). It can be used as both a tote bag and a shoulder bag. It can be used as both a tote bag and a shoulder bag. A strap is also included. Regarding initial defects after opening, please contact the manufacturer directly. Ita-bag Oshi-katsu (Supporting your favorite) Tote bag Shoulder bag Women's Bag Handbag Color...White Stains/tears...None Accessories...Shoulder strap