This is a junk (defective) Dyson V11. Dyson SV14 V11 Fluffy body and accessories It seems to be a circuit board failure; even when fully charged, it only makes a "vroom" sound and doesn't spin. ● I have only performed routine maintenance. Please note that I have not done any detailed cleaning. ● This item was used as a vacuum cleaner in a typical household for about 6 years, so there are scratches and stains. ● Please refrain from purchasing if you are overly concerned about condition. I would like to sell this to someone who understands that it is a junk item. ● Returns are not accepted even if it cannot be repaired. Dyson Model Name: V11 Fluffy SV14