This is a stainless steel airpot from BUNN, a company with a strong reputation for commercial use. Exterior: There are minor scratches from use and some dirt on the plastic parts, but there are no major dents, and it's still in a condition suitable for practical use. Interior: It's in relatively clean condition. There's no noticeable deterioration of the gaskets. Operation: Lever operation and hot water dispensing have been confirmed.