This item was originally intended for home use, but we ended up requesting a visiting bathing service, so it has been stored indoors unused. There is a scuff-like stain on the rubber part of the chair legs. Instruction manual and accessories included. ◎ You can warm your body without getting in the bathtub. This is a bathing chair. ◎ No construction is required; you can use it by simply attaching the included joint to your home shower. Although it is new and unused, it has been stored at home. No returns or exchanges, please.