I believe there are no noticeable scratches or stains on the surface. The insoles are unused (Photos 8, 9). The soles show wear and tear, and some rubber is peeling (Photos 4, 7). If you don't need the box, please let me know in the comments after purchase. I have inspected the item, but there may be oversight of minor scratches or stains. I hope you will consider this with understanding.