This is a brand new, unused item, and I unfolded it to take pictures for the listing! There is no sign of use. The HERMES box etc. are not included. Only the bag itself and the key. I received this from my mother, so I don't know the details, but I would like to sell it to someone who wants it. Please feel free to ask any questions in the comments! I will answer them all. (Please note that it may take some time to reply as I am not an expert.)