I was using this for surf fishing for flounder, but I hit the spool area when I slipped and fell on seaweed on a headland, and the spool edge got scratched. I smoothed it out with 1200 and 2000 grit sandpaper (image 5). A few days later, when I respooled with new line, the line was wound past the spool edge on one side, while the other side was not wound as much as usual. I suspect the main shaft is bent, but I can't tell by looking at it or by the feel of the retrieve. I was fishing with it the day I hit it without realizing it. I sent it to the manufacturer for repair through a fishing tackle shop, but it came back with no issues found. When it came back from the manufacturer, I had the fishing tackle shop check the line winding, but it was still not fixed. I don't know what's wrong with it. I will list it as a junk item, so I hope it can be used for parts, etc.