Purchased on Amazon in November 2019 and used for two winters, I am now selling this item as I no longer use it. Operation has been confirmed, and it heats up without issue on both low and high modes. There is some yellowing as seen in photos 5 and 6, but otherwise, there are no noticeable scratches or stains, and it is in good condition. Regarding packaging, I don't have a perfectly sized cardboard box, so I will carefully wrap it in bubble wrap for shipping. Please feel free to ask if you have any questions or concerns.