This item was on display and is from a canceled remote control case. Personally, I believe it's unused, but I have no proof, and I can't avoid storage scratches or deterioration, so I'm treating it as used. Manufacturer: TOSHIBA Model Number: NLER001-LC These are amateur photos taken quickly without worrying about lighting, etc. I haven't altered the images (except for rotating them 90 or 180 degrees for better viewing) or used any image processing to deceive. However, white items may appear whiter in the photos than they actually are due to the characteristics of digital cameras. I understand how you feel, but I'm offering unused items at a low price, so please refrain from negotiating discounts. 【Important Notes】 The outer packaging has scratches and tears. Even if it looks new, all remotes are treated as used. To avoid complaints, please assume there may be scratches, discoloration, two-tone variations, sticker residue, marker marks, stiff or loose sliding covers, stiff or loose battery covers, and other imperfections not visible in the images. There may also be compatibility issues with your air conditioner (e.g., if the main unit's sensor is dirty). Note: I do not guarantee all functions. Please rely on the images for judgment as it's difficult to convey everything in words. Please refrain from purchasing if you have any concerns. ※Items in the background are not included; only the item named in the product description is for sale. The number in the last image is my internal management number and is not relevant to viewers. If you agree with the description, you can purchase immediately. Even if there are comments, the first person to purchase will be given priority. Shipping will use recycled materials. Free shipping is limited to a thickness of 3 cm and will be minimally packaged. Please understand that the packaging may seem thin. If you prefer more robust packaging, we can arrange for a courier service for an additional fee. In that case, the price will change, so please comment before bidding. (Search terms) NLEH06BK1B-LC NLER001-LC NLEH08001A-LC NLEH06BK1B-LC NLEH12BK1B-LC