RICOH IPSio SP Drum Unit Color C710 - Brand: RICOH - Model: IPSio SP Drum Unit Color C710 The outer box has stains and markings. The outer box has been opened for product inspection. Thank you for your understanding. In the case of a defective product, we will exchange it if we have stock, or provide a refund if we do not, within one week of the product's arrival. (We manage by lot, so return of the product is required.) Thank you for viewing.