This was received as a prize some time ago. I'm not sure if it's new or a reused item, but I think it's clean. One point: The battery has been left unused for about a year and a half and will not charge. It can be used normally when connected to a power cord. Please understand this and accept it as-is, with no claims or returns. I tried initializing it, but it didn't make a difference. The images are after initialization. 【High Performance】 The HP 250 G7 is a perfect notebook PC for business and academics. It provides reliable performance and smoothly handles everyday tasks. 【Durability】 With its robust design, it's suitable for carrying around and can be used with confidence even when you're on the go. 【Expandability】 You can upgrade the storage and memory as needed, allowing you to use it for a long time. - Model: HP 250 G7 Notebook PC - Model Number: 5KX42AV - Serial Number: JPH025V029 - Warranty: 1 year Thank you for viewing.