This is a soft ice butter. It's slow to return and thick, so you can push it in. Please refrain from purchasing if you are sensitive to imported products. There may be fine dust, etc. Before shipping, we will thoroughly check for any holes, but due to the nature of the material and the effects of cold, there is a possibility of tearing during shipping. In case of any problems, we will also enclose a replacement bag, so please use it when it arrives. Returns and exchanges are not accepted to prevent switching. We are also not responsible for any problems such as damage or loss during transportation. Please note that this is not a Mellojoy product. Nene Squishy Tabasquishy kikisquishy