Thank you for viewing! This item is new and unopened, but since it was handed to me in person at the store, please refrain from purchasing if you are concerned about initial scratches or other imperfections. As a bonus, I will include a towel, an acrylic charm, and a faux leather charm. I will wrap it in bubble wrap and ship it in a cardboard box. Please note that it may take some time to ship. Thank you for your understanding!