This is a Panasonic remote control. There are scratches and minor imperfections on the surface. Operation has been confirmed via infrared emission. In the unlikely event that it does not work, we will accept returns and refunds. Batteries are not included. Due to the thickness of the product, the packaging will be simple, but please understand. If you purchase this item with other items, we will offer a discount, so please feel free to comment. Thank you for viewing.