Please be sure to read the profile and description before making a purchase. We appreciate your understanding. PS4 PlayStation 4 Nayuta no Kiseki: Kai Brand new and unopened, stored at home in a dark place. There may be some minor scratches from storage. Please refrain from purchasing if you are concerned about this. Also, as this is a new, unopened item, we cannot provide support if any issues arise. Please contact the manufacturer directly. To prevent any swapping, we will take photos and videos of the item from the time of packaging with my husband and keep records until the transaction is complete. We strive to ensure a smooth transaction, so thank you for your cooperation.