Used a few times. There are no noticeable scratches or stains, but please understand that this is a used item. There is no box. Also, please note that batteries are not included. A set of a milk frother and a heat-resistant glass mug that allows you to make lattes and cappuccinos at home. ~How to make a simple "cappuccino"~ After heating milk in a heat-resistant glass mug in the microwave, put the lid on and set the milk frother. Press the button on the milk frother and move it up and down for a while, and fluffy milk will be ready. Pour Starbucks VIA® or espresso dissolved in a small amount of hot water from above, and you can easily make a cappuccino with plenty of milk. #Starbucks #coffee #latte #cappuccino