Although it is unused, it is an old item, so there may be some damage, small scratches, wear, and scuffs. This is an old-style Kalita that is no longer available. We will ship it in a recycled cardboard box with tracking and insurance. Please refrain from bidding if you are nervous about the product or if you are looking for perfection. This is a 1.2L coffee pot made of 18-8 stainless steel, unused and with packaging. Please feel free to ask any questions in the comments.