This is a genuine, brand-new, unused item. The packaging has been opened for photography and to confirm functionality. Purchased in December 2025, but selling because of a mistaken purchase. Dyson Soft Roller Cleaner Head Reference: 20,350 yen on the official website Compatible models: V7 (SV11) V8 (SV10) V10 (SV12) V11 (SV14) V15 (SV22) Functionality confirmed. Thank you.