Purchased from Bic Camera on 2024/5/28 for about 70,000 yen. (I've included the delivery note as proof of purchase of the genuine product, but I will not include it.) I was too busy and only used it a few times. I washed the head with water, wiped it, and stored it after drying. I have lost only the included gel. You can use commercially available all-in-one gels. All other accessories, instructions, and warranty are included. There are no scratches or stains on the head or body. Only on the bottom left of the Vitalift logo, there is a faint haze, but it wouldn't come off even when wiped, so it's not a stain, but rather the color likely faded when disinfectant alcohol was spilled and I didn't notice. It's barely noticeable unless you look closely, but please refrain from purchasing if you are a perfectionist or overly concerned about details. The operation is completely fine (^^) I will wrap the box in bubble wrap, put it in a cardboard box, and ship it via Yu-Pack anonymous delivery. Price reduction ❌ Please read the profile before purchasing immediately ⭕️