I purchased this item new. It's a large size, approximately 38cm x 38cm, so it can hold a lot of things. I've lost the warranty card, so it's not included... I used it for commuting for about a year. There are scratches in various places, as shown in the images. There are also scratches that don't show up in the images. The handles also have marks from use on the top, and there's a lifting effect on the shoulder part when bent, as shown in the images. There's also a ballpoint pen stain on the tag. However, I don't think there are any tears or missing pieces, so I think it can still be used. I hope someone who wants to try using a Bao Bao will find it useful. It will be shipped folded.