Includes case, software, and instruction manual (or no manual if it's an electronic manual). *Serial codes are not included.* Other items not mentioned are missing. This is a used item, so there may be scratches and dirt. If you are looking for a beautiful item, we recommend purchasing an item with the condition "Very Good," "Almost New," or "New." Operation has been confirmed. To prevent product substitution, we take photos of the product and record the serial number for management purposes. *Please note that used items may have scratches and damage due to aging.*