Used with shoulder strap and head covers to prevent drool, so it's generally clean and in good condition. However, there is some fuzzing and soiling from the Velcro. There are no leaks, and it's in a clean condition. The instruction manual will be included. There is also a pouch, although it is not in the photos. There is no damage, and it is a product that can be used without any problems. There is no original box, so it will be shipped in a compact form. It was purchased 5 years ago. It was used about 2 days a week on weekdays and about 1 day on weekends until the child was 1.5 years old. Ergobaby Ergobaby Baby Carrier Omni 360