JET Towel Warmer, Oshibori Warmer TW-7F. (˃̵ᴗ˂̵) I believe it's in a clean condition, but there are some scratches from rubbing against the tray inside. I don't want any trouble later, so I've listed it as "has scratches and dirt." m(_ _)m I've confirmed that it heats up normally (о´∀`о) Everything in the photos is included. There are no instructions, so please research it yourself. You can only judge from the photos, so if you have any concerns, I will create a separate page for confirmation as many times as needed. I cannot accommodate complaints later, so please ask any questions you may have. Please understand that this is a used item and purchase it with your consent. In the past, I've had a very bad experience with someone swapping items or breaking them themselves and then demanding a return, so if there are any issues, please purchase it if you are willing to handle the warranty or repairs yourself. The packaging will be in a cardboard box using newspaper instead of cushioning material. Thank you. m(_ _)m