This item was purchased and contracted through the SoftBank official website in April 2024. My child used it until July 2025, and the contract was terminated at a shop in August 2025, after which the remaining balance for the device was paid. It was mostly kept inside a school backpack. No protective film was applied. The included clear, soft case was not used, but it has yellowed slightly due to aging. There are minor scratches and a small dent around the area where a strap would be attached (see the last photo). Charging works without any problems (see the second to last photo; charging cable is not included). Thank you.