Since this item is brand new, unopened, and unused, we are unable to provide support for initial defects. Please contact the manufacturer directly. LULU THE PIGGY ANIMAL PARTY PUPPET SHOW Fox The box has been opened, but the bag is unopened. We will ship the item without checking the contents of the bag, so we cannot provide support for any issues. Thank you for your understanding. popmart Pop Mart Piglet Pig Piggy Stuffed Animal Figure Keyholder Keyholder Keychain Animal Aquarium Animal Otter Sea Otter Character Mascot Mascot Character