▪︎ Dyson Genuine Direct Drive Cleaner Head - Model Number 248528, 50W Compatible Models: V7, V8, V10, V11 (SV10, SV11, SV12, SV14) 【Product Condition】 ▪︎ Minor scratches from use, but in good condition with little wear. ▪︎ Ready to use immediately upon arrival. ▪︎ Disassembled and cleaned both externally and internally. ▪︎ Small parts ultrasonically cleaned. 【Maintenance】 ◽️ Motor internals have been overhauled. → Gears greased, motor brushes lubricated. → Thorough removal of dust, a common cause of failure. 【Reliable Initial Operation Guarantee】 ・Inspected and tested before shipping. ・Please check operation promptly upon arrival. ・In the event of an initial defect, please contact us immediately upon arrival. We will respond with sincerity. ※ Returns are not accepted after use or after the item has been rated. ※ Not covered by warranty if there is a problem with the main unit (vacuum cleaner). ◽️ Inspection and operation check are recorded with a management number before shipping. ・Returns due to the buyer's personal reasons, such as incorrect model number or not reading the product description, will not be accepted. 【Shipping】 ・Carefully protected with air-packing and shipped in plastic packaging. 【Important Notes】 ※ Photos taken in natural light. Color and texture may vary slightly depending on the weather. ※ Please consider that this is a used item, not a new one. 【Reference: Model Number Compatibility】 ・SV11 = V7 ・SV10 = V8 ・SV12 = V10 ・SV14 = V11