I'm selling this book because it was recommended at a management training session for leaders and managers, and I bought it new, but I've decided I won't be rereading it. This book is also recommended for those aiming to become managers or those looking to improve their management skills. This business book explains the four steps to improve your conversational skills. - Title: Why Excellent Leaders Hone Their Conversational Skills? - Authors: Yu Horii / Yusuke Matsumoto - Publisher: Crossmedia Publishing - Pages: 123 - ISBN: 9784295105466 Thank you for looking.