Working condition, excellent condition. I believe there are no noticeable scratches or stains. ◎ Product Condition Used, excellent condition (operation confirmed) No broken pins on the head, and the printing is clean. There are no major scratches or stains, but there are slight scuff marks on the front cover. ◎ Product Information https://www.epson.jp/products/dotprinter/vp930r/ - Convenient for printing on multi-part forms with horizontal paper feed. - All items in the images are included. (Instruction manual and CD are not included) - Please download the instruction manual and drivers from the following links: (Instruction Manual) https://www2.epson.jp/support/manual/data/dot/vp930r/BPS0170_00.PDF (Driver) https://www.epson.jp/support/portal/download/vp-930r.htm - AC cable included - Genuine ink ribbon, 2 new ribbons included - USB cable included as a bonus Size: Height 26.6cm x Width 30.6cm x Depth 45.6cm Weight: 4.62kg ◎ Other No claims, no returns. Please understand that this is a used item before purchasing.