"Harvard Business School on Customer Service Strategy" Frances Frei / Anne Morris / Chiaki Ikemura Price: ¥2200 #FrancesFrei #AnneMorris #ChiakiIkemura #Books ☆Please consider carefully if you are nervous about used items. Please check the condition in the photos and purchase after you are satisfied. ☆Negotiable price, no individual sales. ☆This is amateur storage and amateur inspection. We hope that those who understand this point will purchase and consider. ☆Shipping will primarily use recycled materials, but all items will be waterproofed and carefully packed and shipped. #KisukeAn_Retailer #KisukeAn_Decluttering_AlaCarte