I purchased this from bon moment's online shop last year, but I have other eco-bags and have only used this one 2-3 times. Photo 11 shows a white scuff on the surface of the bag. Height: 41 cm Width: 29 cm Depth: 13 cm Color: Black #Can_be_cooled 2-way backpack #Tote bag #bon moment #bon moment #Eco bag #Backpack