- Brand: CROSS - Color: Gold - Includes case and instruction manual Thank you for viewing. 1/20 14KT ROLLED GOLD MADE IN IRELAND stamped on the item Although unused, it has only been tested for writing. How to extend/retract the pen tip: Gently twist 90 degrees. If the movement is poor, open the internal mechanism and reset the refill. Please understand that this is a long-term storage item. Note: The box in the photo is not included because it has writing on it. Please use it as a reference for your purchase. The following is an excerpt from the instruction manual. FULL PERPETUAL WARRANTY CROSS GUARANTEE All CROSS writing instruments and desk set pen holders are unconditionally guaranteed against mechanical failure, regardless of the length of use. In addition, all CROSS products and parts returned to the factory for mechanical repair will be replaced or the necessary expenses will be covered. However, cartridges, pencil leads, and erasers that have been worn out through normal use are not covered. CROSS's warranty is designed to allow all owners to enjoy the pleasure of writing for a lifetime.