Since this item is brand new, unused, and unopened, I cannot assist with initial defects. Please contact the manufacturer directly. LULU THE PIGGY ANIMAL PARTY PUPPET SHOW Fox The box has been opened, but the bag is unopened. I will ship the item without checking the contents of the bag, so I cannot provide support for any issues. Please understand this. I will ship the item without the box, but I will include the sticker. If you need the box, I can ship it folded. Please let me know when you purchase. popmart Pop Mart Piglet Pig Piggy Stuffed toy Figure Animal Fox Kitsune (Fox) Character Mascot Mascot character