A set of books useful for business communication. Business Manners for Telephone Etiquette and Polite Speech 1200 yen + tax That word is no longer used 720 yen + tax How people with good consideration speak Takeya Yamazaki 700 yen + tax Illustrated Basics for Socially Aware Adults Before Manners Nobuko Iwashita 680 yen + tax Please check the photos as these are items stored at home before purchasing. Thank you for looking.