The condition is a very beautiful, near-mint item. ✨ All functions have been tested and confirmed to be working. The remote control batteries have been replaced with new ones. A downloaded and printed instruction manual is included. This is a DeLonghi Multi-Dynamic Heater MDHU15-BK. It will be carefully packaged and shipped with bubble wrap and packing wrap. Please check the photos as the condition is subjective. No smoking, no pets. Alcohol disinfection has been performed.