This is a Sweet Duffy and ShellieMay keychain purchased at DisneySea. Please refer to the image. It is new, but it has been stored for a long time, so I don't remember if it has been opened... Please understand that it may have been opened before you buy it. Please refrain from purchasing if you are concerned about dust accumulation during storage, scratches, or dirt on the outer case. No holds or price reductions.