Although unused, the item has been opened for inspection. 【New Features & New Relaxation Experience】 Without being constrained by conventional designs, this device combines the pulse waves of both TENS and EMS frequencies, allowing for comprehensive and focused care by relaxing not only the surface of the skin but also the inner muscles completely. Using it for about 15 minutes a day can relax your neck. The power automatically turns off after 15 minutes of use, preventing overuse and forgetting to turn it off. 【10 Modes, 16 Intensity Levels, and Heating Function】 Equipped with 10 neck refresh modes that replicate professional techniques, you can enjoy a fulfilling relaxation experience at home. It has 16 levels of intensity adjustment, allowing you to freely combine your favorite mode and intensity. It also has a heating function, enabling total neck care. The heating function can be used independently and can also be used as a neck warmer on cold days! 【Ergonomic Ultra-Lightweight Design】 The flexible frame and design that prevents gaps provide an excellent fit, resulting in a structure that doesn't slip even when moving. Weighing only 108g, the body is compact and doesn't get in the way of movement, and it's an ultra-lightweight design that makes you forget you're wearing it, putting no extra burden on your neck. The skin-friendly material is gentle on the skin and provides excellent comfort. 【LCD Display and Japanese Voice Guidance】 The LCD display on the main unit clearly shows the selection of various modes and intensity levels, and it can be operated with buttons, making it easy to use. The Japanese voice guidance function allows you to operate it without looking at your hands, so even those who are not good with devices can use it with ease. The voice guide can be turned off, so you don't have to worry at all in public places where voice guidance is difficult to use. 【Unisex & Perfect for Gifts】 Cordless Neck Care Neck Relaxation Device 2023 New Release (Heating × EMS & TENS Dual Effect) Quiet Lightweight Neck Refresh Neck Relax Hot Care USB Rechargeable Cordless 10 Modes 16 Intensity Levels LCD Display Japanese Voice Guidance Easy Operation Father's Day Mother's Day Anniversary Birthday Present Celebration Unisex Japanese Instruction Manual Included 10-1