While there are no noticeable scratches or stains, when Bluetooth is activated, it's stuck searching for a connection. It's in a loop of database creation and doesn't respond to button presses. This repeats until the battery runs out. Resetting doesn't change anything. After recharging, it returns to the normal screen and playback is possible. I am selling this as a junk item. - Model Name: NW-S315 - Storage Capacity: 16GB - Brand: Sony - Design Features: Walkman design Thank you for viewing. Model Name: NW-S315K Network Function: Bluetooth