A business book exploring the importance of leadership and communication in Toyota's workplace. - Title: What Toyota Supervisors Are Saying on the Shop Floor - Author: Yoshito Wakamatsu - Publisher: PHP Institute - Language: Japanese - Genre: Business & Economics Thank you for viewing. Condition details: No writing. The exterior shows some yellowing due to age on the bottom, but overall there are no noticeable folds or stains, and the book is in good condition. The inside is clean, so we consider the condition to be good. We will package it to prevent water damage and ship it quickly and carefully.