It has been opened but never played and has been stored. Although unused, it has been opened and taken out, so please refrain from purchasing if you are looking for a complete product. We cannot respond to initial defects, so please purchase only if you understand this. Please refrain from asking for a price reduction, as we will do so at our own timing. "ASTRO CITY Mini Control Pad" #ASTROCITYMiniV #ASTROCITYMini #ControlPad #Controller #SEGA