The photos show an opened version of the same product. The actual item is new and unused. AA batteries are not included. I received this as a gift from someone living overseas, but I have no use for it, so I'm selling it to avoid letting it go to waste. *Please note that this is a foreign product, so the box and instruction manual are in English.* There are no pets or smokers in my home. Feel free to ask any questions! *Returns and questions after purchase are not accepted, so please make sure you are satisfied before purchasing.* *I'm open to price negotiations, but only slightly.* Brand: SIMPLETASTE Color: Gray Material: Stainless Steel, Plastic Model Name: Milk Frother *Powered by 2 AA batteries*