A practical book covering how to write business letters. I bought it a while ago in the UK when I was stationed there. It's in BRITISH ENGLISH. - Title: Gartside's Model Business Letters & Other Business Documents - Author: Shirley Taylor - Edition: 5th edition - International Bestseller: OVER 250,000 COPIES SOLD - Contents: For those studying formal writing, including the structure of business letters, language and tone, and examples of routine business letters. *There is a crease on the bottom of the spine [see photo]. The inside is clean. Thank you for looking. Please also read my profile.