There are scratches, stains, and unremovable black pepper and salt (pink Himalayan salt) powder inside from use. There is a dent on the top of the second mill (photo 6). I will clean and disinfect it as much as possible and pack it for shipping, but please understand that it is a used item. Requires 4 AA batteries/mill, but batteries are not included. There is a manual, but no original box. The second mill's opening/closing point is originally misaligned, so photo 13 shows the open state. To close it, twist to the left. Photo 14 shows the open state. To close it, twist to the right.