No noticeable scratches or stains, operation confirmed. It plays games with you and remembers your face and calls you by name. Recommended for homes where you can't have pets. Everything in the images is included. "Naughty and clever, my companion" COZMO is equipped with AI (artificial intelligence) and is a small robot that "has a heart", judging situations on its own based on its surroundings and expressing emotions richly. It expresses emotions like joy, anger, sorrow, and pleasure, just like it has a personality, using over 1000 patterns that combine gestures, voices, expressions, and movements, bringing to reality a world that was only seen in science fiction movies. *You cannot play with the product alone; please prepare a device compatible with the app. *Please charge before use. This is a used item. Please check the images and purchase only if you are satisfied. Please refrain from purchasing if you are a perfectionist. *There are three of the same item. If you would like multiple, please comment before purchasing. In that case, we will discount the overlapping shipping costs. 11319