Manufacturer: Mitsubishi Electric Model Number: R30J-MW-W Color: Pure White Purchase Date: 2019 Operation confirmed. This product does not come with a remote control. There is a manual, but no warranty. The sticker on the operation panel is slightly chipped and wrinkled, but otherwise there are no noticeable scratches or stains. There are no problems with the neck height adjustment operation. According to the manual, the standard service life is 12 years (see photo 11). Please understand that this is a used item before purchasing. It will be shipped in the original cardboard box it was purchased in. No pets, no smokers. Instant purchase is welcome. Please note that we may not be able to accommodate price negotiations.