“~Customers are Foreigners~ Introduction to Hospitality English” BOOK 1 & 2, 4 Listening CDs, 2 Review Test Booklets Set Published by: Japan English Examination Association First Edition: April 1, 2015 This is a set of introductory English correspondence course texts designed for simple conversations with foreigners. I used it for about a month several years ago. I took the review tests online, so there are no answer keys. Please consider them as a bonus. I don't think there are any tears or writing in it, but there is a little wear on the edge of text 1. I apologize if I have overlooked anything. Please purchase only if you understand that this is a used item. Simple packaging, anonymous shipping. The following is quoted from the book: ~"Along with the 'hospitality mind,' we have prepared 192 phrases useful in 32 hospitality situations. Each phrase can be replaced depending on the situation. Please use the CDs and practice by speaking out loud. The "instantaneous" training adopted in this course is designed to help you speak English spontaneously. "~