Thank you for viewing! This is a listing for the Panasonic Nano Care Straight Iron EH-HS9E. The product has only been used a few times since purchase, about 2 or 3 times, so the machine is in good condition. The crackling sound that is characteristic of Nano Care straight irons when starting up does not occur. Aesthetically, there are scratches that cannot be fully captured in the photos, so please understand that it is not a pristine item. There are no operational issues, and it can be used without any problems. It comes with a heat-resistant pouch, convenient for storing the heated iron after use. It's a Salonia pouch, but the size fits perfectly. It heats up and reaches the set temperature quickly (about 30 seconds), which is convenient for those who are busy in the morning. Thank you for your consideration.