A business magazine featuring a special report helpful for dealing with customer harassment (kasuhara) in bank branches. Title: Bank Business, December 2024 Issue Special Feature: Complete Manual for Dealing with Customer Harassment in Bank Branches Issue: December 2024 I purchased and read this. There are no markings. Please purchase only if you understand that this is stored by a private individual. *There are sticker marks as shown in the photo. Thank you for looking.