Reversible hot heater with selectable temperature settings, including a pet-friendly 30°C setting. - Model Name: Reversible Hot Heater Mini - Size: Approximately W230 x D160 x H4.5mm - Temperature Settings: 38°C, 30°C - Accessories: Instruction Manual - Color: Pink I received this new a week ago and placed it down, but my pet didn't show any interest and didn't lie on it. It's in good condition and has been tested to work, but please understand that it is a used item. Shipping will be in simple packaging and will use recycled materials, so please be aware of this. It is also listed on other sites. We apologize if there is a discrepancy. Thank you for looking.