I purchased this new in the past, but I rarely had the opportunity to use it at the time, so I only used it a few times and then stored it. The plastic on the metal parts is still the original from when it was new. It should come off easily if you pull it. ■ Brand COACH ■ Product Details Color: Brown Soho One-Shoulder Bag Handbag Shoulder Bag, Shoulder Carry, Signature ■ Size Height: 22cm Width: 34cm Depth: 11cm Strap length: 41cm *Please note that these are amateur measurements, so slight errors may occur. To prevent fraud, returns are not accepted. Please feel free to comment if you have any questions or requests. :)