This is a genuine item purchased at Shanghai Disneyland. It comes with tags. It is a new and unused item, but as it is an overseas product, it has been removed from the bag once for inspection. Please understand that there may be minor scratches or initial dirt from the manufacturing process. We will send you the cute character shown in the photo. Please note that we may compress it slightly. We ask for your understanding if you are comfortable with a used item stored at home. If you purchase multiple items together, we will offer a 100 yen discount. Thank you.